Complete IT Management

As your hands-on IT partner, we do all the heavy lifting in your IT environment, giving you the time and confidence to focus on growing your business.

IT Management - IT Support.
IT Management - IT Support - Helpdesk and Support.

24/7 Helpdesk and support

We provide near-instant support, practically eliminating any form of waiting time. We ensure that IT experts pick up your call in few minutes and actively attempt to resolve the issue right on the call, without any tickets.

Of course, if we can't solve your issues remotely, we will be at your office in no time, because we are local to you. What's more, we do all this with the perfect blend of cheerfulness and excellence - like nothing you have experienced before.

Proactive maintenance

Rather than wait for an IT problem to come up, we proactively ensure that your systems are running optimally always. By consistently cleaning and updating your computers, they have a longer lifespan, operate faster and keep your staff happy and productive.

You have very little reason to call us for help, because everything works so perfectly. And if you do need to reach out, most of the time, we are already proactively working to fix the situation.

  • Ensure all systems are updated
  • Security 24x7 protecting from malware, viruses, and ransomware
  • Fighting bloatware & installation of self-healing mechanisms
IT Management - IT Support - Proactive Maintenance.
IT Management - IT Support - Status Monitoring.

Status monitoring

We understand your IT to a 'T' and will inform you whenever something requires your attention.Whether it is hardware depreciation, employee behavior or possible efficiency gains; we keep you in the loop.

Vendor Management

We become partners with you, relentlessly defending you before vendors, ensuring that you get only the best deal possible. We have helped dozens of businesses manage their hardware, software, and internet vendors, streamlining their operations and helping them cut back unnecessary and unwanted costs.

  • Successfully reduced recurring operational expenses (Internet services) by $103,000 per year.
  • Moved to Microsoft 365 while reducing overall Microsoft licensing spend by 25%.
  • Negotiated $110,000 savings in non-recurring expenses related to credits, concessions, and billing errors for Internet services.
IT Management - IT Support - Vendor Management
IT Management - IT Support - Warranty Management.

Warranty Management

At S3CC, we proactively look out for you. We manage and monitor warranties on your technology, taking away that burden from your team entirely. You can rest assured, knowing that your IT partner has that covered as well.

With this service, we essentially take up the responsibility of making sure vendors make right on their warranties for as long as they are available. That means we keep close tabs on the health and status of your devices proactively.

Cyber security &
anti-virus

With the whole world moving online, you cannot possibly keep relying on antivirus or VPN to keep your vital data secure. Imagine if your data was lost, or worse, stolen... It happens more often than you think, but we make sure it never happens to you.

Whether it is an outside attack, or internal corruption, we ensure your mission critical data stays 100% bulletproof.

  • Most advanced anti-cyber-attack technology on the market.
  • Incredible anti-virus and anti-malware solutions.
  • Data management systems ensure that everything is secure internally.
  • We protect your business from ransomware attacks
  • Onsite training to reduce human error are suggested.
IT Management - IT Support - Cyber security and anti-virus.
IT Management - IT Support - Data backup and recovery.

Data backups & disaster recovery

What happens in case of a fire or flood? Data is crucial to running your business, but is also very fragile. Every organization needs fail-proof back-ups in multiple geographic locations.

We help keep you prepared for anything... While others are trying to figure how to stay afloat, you'd be thriving.

  • Data is securely replicated at various locations, while keeping in mind any legal restrictions, such as imposed by the GDPR
  • We execute 'backup restore tests', to ensure you do not experience any unpleasant surprises
  • We include backups for your services providers, such as Microsoft365, Google Workplace emails and cloud-stored data

Desktop Lifecycle Management (DLM)

Transitioning from legacy systems to new computers and hardware for your organization doesn't have to take a week off your productivity. From the moment that devices are planned for, to their purchase and installation, down to ongoing maintenance, we ensure that you have nothing to worry about.

As we said, we take charge of all the heavy lifting, literally now. We make it a priority to ensure that you have no regrets concerning the entire procurement process. In addition to that, we ensure that you have a crystal clear picture of the number of devices the company has, what locations they have been installed, who uses them, and how efficiently they run per time, all because we stay on top of it.

  • Excellent equipment deployment
  • Quality stock control
  • Asset management
IT Management - IT Support - Desktop Lifecycle Management.
IT Management - IT Support - Work from home

Work from home

If your workforce is increasingly working from home, we can help you ensure that your data is safe, your processes are rigid and that output is measured.

  • Track productivity and team output
  • Leverage software to increase collaboration
  • Centralize data
  • Optimize WiFi, data and cloud solutions to maximize home office security

Looking to improve IT-related processes and drive growth?

When we manage your IT environment, it works better than you ever imagined it could!
I'd like to learn more